VoIP, which is short for Voice Over Internet Protocol, is the latest and greatest telephone technology system that businesses can choose. It was not that long ago that the only real choice a business had was to use the local traditional phone service provider, possibly with a choice of certain options like voicemail. When VoIP burst onto the scene for residential users, the service was pretty cheap, simple to install, and connected through an established Internet broadband line.
In the modern economy, VoIP telephone service has made paved substantial inroads into the business realm. In truth, VoIP offers outstanding levels of security in comparison to itself just five years ago. Early VoIP had horrible call and sound quality, to the point that it would just be unprofessional to use it for doing business. Many residential users went for it though because the cheap price made the lack of clarity quite palatable.
One of the primary advantages to having cloud VoIP ip phone services for a business is the wide variety of free features that are often included. Common ones include but are not limited to the following, although every service package is different:
-Conference call capacity
-Battery back-up for power outages
-Advanced voicemail options
-The capacity to queue incoming calls
Features that are included at no extra charge are quite helpful to a growing business. For example, you might not get enough inbound calls to use call queuing at this time, but if your business grows, this feature might prove a god-send. VoIP telephone systems are very scalable, so you can access the features you need, when you actually need them.
Of course the biggest benefit of virtual hosted pbx solutions in Toronto is easily the relatively low cost, since money and expenses matter to all businesses, be they small outfits or multinational corporations. Companies that have multiple physical brick and mortar locations stand to benefit the most from flat-fee pricing that covers all campuses, offices, and call centers together at once. That seriously reduces the monthly expense when your many offices all on the same plan can call each other at no charge.
VoIP’s early reliability was in fact a liability, but that is no longer the case. The stability and maturity of this technology is not only commercially viable but in fact rivals traditional phone service for call connections and sound clarity.
VoIP telephone service for business usually feature an auto attendant feature that directs calls to the proper extension. That saves you payroll as you do not have to have a live operator handling this feature.
Phone companies and VoIP providers are increasingly competitive for the business of offices and companies. Both will highlight their advantages, but if you’re after low prices with useful features, VoIP is usually the clear winner.
Learn more about Toronto’s premium VoIP service provider here:
334 Adelaide St W Suite #209